Everything below is itemized straight from your quote. Adjust quantities to match your headcount and totals update instantly.
Accepting this quote begins the e-signature process. Nothing is final until you sign. See exactly what White Glove includes ↓
Your quote includes our full-service delivery and installation. Here's exactly where the line is drawn, with no surprises on install day.
After furnishing dozens of offices for a commercial real estate startup, our CEO Greg Hayes realized the average office furniture company falls into one of two categories: high quality, but expensive and slow, or affordable and fast but lacking in quality and service.
There wasn't a great option for individuals and teams who wanted to furnish an inspiring office without taking forever or breaking the bank.
That's why we founded Branch: to make it easy for people and teams to create inspiring offices. We sell direct, so our collection costs half as much as premium furniture of comparable quality, and we design our products with your well-being and work day in mind.
We provide end-to-end services: design, delivery, white glove installation, and even the ability to trade in used furniture when you move or grow. We believe it's a better approach to the way we work today.
Here's how the Branch experience stacks up against the traditional furniture-buying process.
Once Branch Remote is activated in the Branch Hub, any employee can log into branchfurniture.com with their corporate email and get an auto-applied discount of up to 12% on Branch products for their home office.
Included for every B2B customer, no new contracts required
Branch Remote takes two minutes to activate in your Branch Hub
The discount appears at checkout automatically, with no chance of leaked codes
Your HR team can fund and approve home office orders if desired
Quotes/Invoices are valid for 30 days, after which product pricing is subject to change.
Should there be a predetermined furniture layout ("Floor Plan") for your office space, all furniture will be assembled and placed according to the Floor Plan. Branch is not liable for delivery problems arising from inaccuracies in the Floor Plan. When a discrepancy arises between the Floor Plan and Quote, the Quote is the source of truth.
Orders under $15,000 require payment in full prior to processing. Orders over $15,000 require a minimum 50% deposit prior to processing, with the remaining balance due at least 5 business days before delivery. Payment is deemed received once funds reflect in Branch's bank account. Credit card payments are subject to a 2.9% processing fee. Purchase Order payment terms supersede standard Branch terms where agreed in writing prior to processing.
Clients will ensure they hold adequate insurance to facilitate furniture delivery and installation in the premises, as required by building management.
White Glove Delivery: delivery and installation of products in your premises. A standard 15% installation fee applies. Additional fees may apply where union labor, after-hours delivery, or movement of furniture through stairwells is required. Branch and its partners do not connect electrical or plumbing services.
Standard Delivery: receipt via parcel or LTL shipment. Clients are responsible for assembly and packaging disposal. Freight/LTL shipments are unloaded to a ground-level area outside your office; clients transport items into the premises.
Enterprise quotes include White Glove installation fees except where Standard Delivery is requested. An additional installation fee may be charged for changes made to an order after it has been placed.
Client is responsible for ensuring the premises can receive furniture. Branch may refuse delivery to premises undergoing construction, with areas that aren't clear, or deemed unsafe. Additional charges for redelivery and storage are the client's responsibility.
Client will provide the correct delivery address, building delivery hours, union labor requirements, elevator booking requirements, and Certificate of Insurance requirements. Inaccurate information may result in delays, service changes, or additional fees.
Client is responsible for inspecting delivery and noting missing, incorrect, or damaged items. Report damages to the installation team or enterprise@branchfurniture.com within 24 hours of delivery. Branch will respond with remedy action in a reasonable and timely manner.
Returns accepted within 30 days of purchase. Custom products, shipping fees, and installation fees are non-refundable. Products must be in like-new condition. Return shipping costs and a 20% restocking fee are deducted from the refund. Products shipped outside the contiguous US or Canadian provinces are final sale.
By signing, your name, the date, and your device details are recorded as your electronic signature.